Documentation
Learn how to create workflows and configure integrations to automate your business processes
Creating Workflows
Complete guide to creating and configuring workflows in Doone Flow. Learn how to set up triggers, add actions, and use template variables.
- • Understanding workflows and components
- • Configuring webhook and email triggers
- • Adding SMS, Salesforce, AI, Delay, and Webhook actions
- • Using template variables
- • Real-world examples
Configuring Integrations
Set up SMS, webhooks, and team member integrations. Learn how to connect Doone Flow with external services.
- • Twilio SMS integration setup
- • Salesforce OAuth integration
- • Email inbox configuration
- • Webhook configuration and security
- • Team member management
- • Security best practices
- • Troubleshooting common issues
Slack Failure Notifications
Configure Slack to receive alerts when workflows fail, with organization defaults and per-workflow overrides.
- • Set up organization-level Slack settings
- • Enable failure notifications on workflows
- • Override channels for critical workflows
- • Understand precedence between email and Slack
- • Troubleshoot 403 errors and missing messages
Event Processing Architecture
Understand how Doone Flow processes events and workflows at scale using AWS SQS queues and asynchronous workers.
- • Queue-based architecture overview
- • Webhook ingestion and validation
- • Worker process and message handling
- • Error handling and retry logic
- • Scalability and performance optimizations
Event Types
Create and manage reusable webhook event schemas with versioning support.
- • Creating and managing event types
- • Quick import from JSON
- • Versioning system explained
- • Using event types in workflows
- • Best practices and tips
Managing Organizations
Complete guide to managing organizations, users, roles, invitations, and settings in Doone Flow.
- • User and role management
- • Sending and managing invitations
- • Event types and versioning
- • Understanding permissions
- • Organization settings
- • Best practices and troubleshooting
Quick Start
Get started with Doone Flow in three simple steps:
- Set Up Integrations - Configure Twilio for SMS and add team members
Learn more → - Create Your First Workflow - Add a webhook trigger and configure actions
Learn more → - Test and Deploy - Send test webhooks and monitor executions
Common Use Cases
Real Estate
Automate lead follow-ups with SMS and Salesforce updates
E-commerce
Send order confirmations and abandoned cart reminders
Service Businesses
Schedule appointment reminders and customer onboarding